“The industrial rate was created to subsidize low residential rates, but industrial customers started lobbying TVA and threatened to move to other states. It resulted in sweetheart deals from TVA. After all, industrial customers have unique access to TVA and to local utility companies like Memphis Light, Gas and Water and that helps explain the sweetheart rates. TVA is hiding the ball on how it's manipulating rates to the advantage of big industrial customers at the expense of families and small businesses.”